Return Policy

In order to deliver a positive experience with ToyToys we have our return policy. We want to ensure that our customer is completely satisfied. If you are not 100% satisfied with your purchase we will gladly accept the return of packages within 3 days of the toy delivery date and will issue a full refund.

We request you to please return the product unused and in the same condition as you received it, in its original box and packaging. TOYTOYS reserves the right to reject any return request if the product package is opened or the product is used. There are some products that we cannot take back if the company seal is broken.

How to return and mode of payment for return
We request you to not accept the wrong product. In case if the product received is a wrong product, do inform us immediately at support@toytoys.in or in 3 days.

We will refund the 100% cost of the product.

Amount will be refunded by the same mode of payment which you opted during checkout.

Refunds for cash on delivery will be made via NEFT mode to the customers bank account.

The refund will be happen within 14 days of receipt and inspection of the goods.

How to cancel
If the customer cancels the order before the product is shipped, he/she will be entitled to a 100% refund. Incase the product is shipped then the policy as mentioned above will be applicable.

Please contact us on support@toytoys.in or speak with customer care on 9967791133 (10AM - 7PM) for any doubts and concerns.

If you have any doubts about this above mentioned policy, the practices of this site, or your usage of this site please contact us at support@toytoys.in.